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Permitted Information in Virtual Tours

June 10, 2013 - Updated: June 10, 2013




Permitted Information in Virtual Tours on TREB's MLS System


Agents often try to add other website links and information in their TREB Virtual Tours to advertise themselves, their contact info, their websites, our company, etc.   This is not permitted according to TREB Rules.  When adding virtual tours to your listings, please remember that it is strictly meant for the listed property and you can only show pictures of the exterior and interior of the home.



Information published on TREB’s MLS® System and Virtual Tour shall contain information pertaining to the property to which the MLS® Listing Agreement pertains and shall not include:


a.         any internet links, e-mail links or references to any internet links; or
b.         any information that promotes goods or services.

Furthermore, a Virtual Tour on TREB’s MLS® System shall not include any information regarding any identification of the Listing Brokerage, the Listing Broker/Salesperson or the Virtual Tour Company. (Effective November 1, 2007)


History Leading To The Current TREB Rule R-106:


TREB has received clarification from the Registrar at the Real Estate Council of Ontario (RECO) that a Virtual Tour incorporated into MLS® Listing information does not require separate compliance to REBBA 2002 and therefore can be treated as a schedule to the Listing Agreement. (Amended October 10, 2007)


In 2007, MLS® Committee and the Board of Directors took into consideration the fact that the MLS® System is a Member-to-Member System, for the exchange and co-operation of listing information and is not an advertising medium.  


Therefore, any Virtual Tour that appears on the MLS® System shall only contain images of the subject property and shall not contain the Listing Brokerage or Salespeople’s names, phone numbers, logos etc.  As well, the Virtual Tour company shall not be indicated. 

For a complete reading of the TREB MLS® Rules and Policies, please click here.


Tagged with: treb rules virtual tours permitted information contraventions
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